Avrintech Privacy Policy

Avrintech (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, products, services, and related applications (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Information We Collect

We collect information in several ways, including when you visit our website, use our Services, or communicate with us.

A. Information You Provide Directly

Contact Information: Name, email address, phone number, company name, and job title.
Account Information: Login credentials, billing information, and preferences.
Communications: Any messages, feedback, or support requests you send to us.
Transactional Data: Records of products or services purchased, subscription details, or payment history.

B. Information Collected Automatically

When you access our Services, we may automatically collect:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, links clicked, time spent on site, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and analytics tools to understand user behavior, improve performance, and deliver personalized experiences.

C. Information from Third Parties

We may receive information from:

Partners or resellers who refer you to Avrintech.
Analytics and advertising providers.
Publicly available sources, such as LinkedIn or company websites.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Service Delivery: To provide, maintain, and improve our Services.
Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance.
Personalization: To tailor experiences and recommend relevant features or products.
Analytics and Improvement: To evaluate performance, detect errors, and enhance security.
Marketing and Communications: To send you newsletters, updates, and promotional content (you can opt out anytime).
Legal and Compliance: To enforce our terms, prevent fraud, and comply with applicable laws and regulations.

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal information under the following legal bases:

Consent: When you provide explicit permission (e.g., newsletter subscription).
Contractual Necessity: To perform obligations under a contract with you.
Legitimate Interests: For operational, security, or marketing purposes.
Legal Obligation: To comply with regulatory or governmental requirements.

4. How We Share Your Information

We do not sell your personal data. We may share your information only in the following cases:

Service Providers: With trusted third-party vendors who help us operate our business (e.g., hosting, analytics, payment processors).
Business Transfers: In connection with a merger, acquisition, or sale of assets, provided appropriate safeguards are in place.
Legal Requirements: When necessary to comply with law, court order, or government requests.
Protection of Rights: To enforce agreements or protect our property, users, and the public.

All third-party partners are required to maintain confidentiality and use data only for the purposes we authorize.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We employ a combination of administrative, technical, and physical safeguards to protect your data, including:

Encryption of sensitive data in transit and at rest.
Secure data centers with limited access.
Regular audits and security assessments.
Multi-factor authentication for internal systems.

While we take strong measures to protect your data, no system can be guaranteed 100% secure. You share information with us at your own risk.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your data (“right to be forgotten”).
Restriction: Limit how we use your data under certain conditions.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to certain uses, such as direct marketing.

To exercise these rights, contact us at [email protected]. We may require verification of your identity before processing requests.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, personalization, and marketing purposes. You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States, where data protection laws may differ. We ensure all international transfers comply with applicable data protection laws through contractual safeguards such as Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child without parental consent, we will delete it immediately.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal data.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Material changes will be communicated via email or notification.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Avrintech

Email: [email protected]
Phone: [Insert Number]
Website: www.avrintech.com